John is a great mechanic. His service is very timely and he's very honest in his assessments. Strongly recommend!
Been going to John since he opened. Professional, honest, good prices.
Well, it happened again;After discovering the rear brake pads on my Mazda3 were paper thin, I was in a time crunch to address them. Thinking I was going to replace them myself was a big mistake after viewing Youtube videos which revealed a special tool that was needed. Luckily I was off from work so I drove to New Wave. John hadn't arrived yet and I explained my dilemma to Chris. I looked at the parking area and it was full so I figured there's no way. Chris acknowledged that he would replace the brakes same day. This wasn't much of a surprise as I've always been more than satisfied with the attention I received at New Wave. There was one additional problem of my getting someone to pick me up from the shop to which Chris jumped right in stating he'd drive me home.WOW!So off I went taking advantage of a beautiful day for a motorcycle ride after which I stopped at New Wave only to discover my repair was completed.Thank you once again Chris and John at New Wave.......
This place never let me down and goes up and beyond. My daughter needed her car done before going back to college - The owner stayed late to complete it and made sure her car was safe for the long drive back. He stayed past 8:00pm and it was his anniversary. My apologize to his wife, but she should know what a good guy he his. Thank you
If you want an honest shop call these guys up. They may not be the cheapest in town but i've learned that fixing it twice cheap is more expensive than fixing it right once! John is a stand up character, definitely give them a try!!
Any work, outside of warranty work, goes to New Wave. Excellent, detailed, reliable work. I highly recommend John, and his skilled team.
Jon and Jarred are the real deal. Honest, professional and trustworthy. Also the repairs were done in a timely fashion. I appreciate the detailed invoice and the photos of the issues with my car. Thank you! Be back soon to hopefully have the heater fixed on the car.
Excellent customer service. Had my brakes replaced very quickly in a professional manner at much lower price than another shop. Shop is conveniently located in the center of town with shopping & food all around so you can walk around while your car is being worked on. They also provide shuttle service if you need it and live close by. And the mechanics are very handsome too which is a plus ;-) Thank you John & Chris @ New Wave Automotive .